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What is "Conciergent"?

We will do shopping arrangements to shipping arrangements on your behalf!

We will do shopping arrangements to shipping arrangements on your behalf!

Conciergent is a shopping agency service for all foreigners in Japan and abroad.

You can request shopping of Japanese products such as electric appliances and children's products, beauty instruments, sweets etc.

You can specify the hotel, airport or your home as the delivery destination.

Easy and safe payment!

Easy and safe payment!

You can easily complete settlement with one smartphone no matter where you are in Japan and abroad.

Because we use "PayPal" which is an intermediary settlement service for settlement, you will be able to settle payment with confidence.

You can receive a fulfilling warranty and support for free!

You can receive a fulfilling warranty and support for free!

Conciergent provides a guarantee free of charge if it’s damaged during transportation. If you have any questions or problems, Conciergent's customer support will instantly support you.

Supported languages are English and Japanese.

We’ll offer "cheaply and quickly"!

We’ll offer "cheaply and quickly"!

Conciergent thinks you first.

In order to deliver goods cheaply and quickly, we are sending them together in one packing as much as possible. As a result, it’s possible to reduce shipping costs and send them all at once.

Also, after you have completed the prepayment, you can basically receive shipment completion notification about 3 - 5 days so you can receive goods quickly.

We will arrange the products to be delivered in one box as much as possible!

We will arrange the products to be delivered in one box as much as possible!

In order to deliver the product cheaply and quickly, we will arrange shipping arrangements as packed in as much as possible.

By reducing the number of packages, shipping costs can be kept low.

Also, you can collect your luggage together at the time of delivery.

 How to use

How to use

① Let's ask Conciergent for the products you want!

After you enter the information required for ordering and shipping from the order form, please send us the product name and photo information of the product you want.
You will get a quotation email from customer support.
Please do not hesitate to contact us for inquiries from chat.
Also, the corresponding language of customer support will be English and Japanese.

② Let's make advance payment!

If you can check the details of the quote, please make settlement according to the contents of the mail.
When settlement is completed, the substitutional purchase service will be started immediately.
※ Please send us Japanese yen for settlement.

③ Let's receive service!

Customer's responsible Conciergent will purchase the product requested by the customer and arrange for shipment to your designated address.
When shipping arrangements are completed, we will send you an email with the tracking number of the shipment and the receipt of the purchased product along with the service completion notification.

All you have to do is wait for your package to arrive!

Popular products

Below are popular product genres! In addition to this you can also shop for various products, please contact us.
【Home Appliances · Appliances】
【Home Appliances · Appliances】
Tiger's rice cooker, HITACHI vacuum cleaner, Canon's camera etc.
【Baby goods】
【Baby goods】
Pampers and moony, Marry's diapers and Pigeon baby bottles etc.
【Milk powder】
【Milk powder】
Milk powder such as smile, gun, yayoi etc.
【Beauty Equipment】
【Beauty Equipment】
Facial equipment and nail clippers etc.
【Sweets】
【Sweets】
Food such as baked goods and snacks
【Lifestyle supplies】
【Lifestyle supplies】
Household goods such as water bottles and warmers
【Cosmetic items】
【Cosmetic items】
Face wash mask, sombreyu etc.
【Brand name】
【Brand name】
Brand items such as PRADA, GUCCI, UGG Australia
【Clothing】
【Clothing】
Popular brands such as UNIQLO, GU, BEAMS etc.

User guide

For details on service charges and shipping fee, please see the button below.